Education Modules
Facts Behind the Fact Card
The Facts Behind the Fact Card is Self Care’s pharmacist education module. It aims to provide education and information at a comprehensive level that equip pharmacists to confidently provide accurate advice and support to their patients. It provides key ‘practice points’ and references all other complementary Self Care resources such as relevant Fact Cards and pharmacy Shelftalkers.
The module topic is usually linked to the Counter Connection education module, so learning on the topic is consistent for the pharmacy.
Pharmacists in Self Care member pharmacies are able to submit their responses to the Facts Behind the Fact Card by logging in at the top-right of this site.
For each module completed, pharmacists can earn Continuing Professional Development (CPD) points. The Facts Behind the Fact Card is in every issue of inPHARMation.
Facts Behind the Fact Card is great way for pharmacists to gain regular CPD points.
Counter Connection
Counter Connection is Self Care's pharmacy assistant education module. Counter Connection Program aims to increase knowledge of health issues and provides useful, practical information on a range of health conditions for pharmacy support staff. Each month a new module covering a different health topic is located in the inPHARMation magazine. The topics are often linked to the health conditions covered by a Fact Card and/or relevant health campaign.
Designed and delivered as a distance learning education module, each Counter Connection contains a short multiple choice assessment that participants can complete and submit to Self Care for marking and recording.
Self Care maintains a record for each and every Counter Connection participant and uses this record in providing recognition and rewards for levels of achievement in the program. This record is accessible by pharmacists and enables them to monitor their staff's progress.
Rewards
Learning through Counter Connection provides participants with the confidence and knowledge to support the pharmacist and facilitate a positive health outcome with their customers.
In recognition of the commitment to increase knowledge on health issues, a Certificate of Achievement is awarded after successful completion of 10 Counter Connection modules.
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Rewards and certificates are given at three levels:
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If you are currently working in a Self Care member pharmacy, and would like more information about the program, please contact Self Care on (02) 6283 4777, email psc.nat@psa.org.au or complete the Introduction to Counter Connection module and return your form by e-mail or print it out and fax on (02) 6285 2869.
Latest News
Pharmacy staff enrolled in Counter Connection are now able to submit their responses to the Counter Connection modules online by logging in at the top-right of this site.
Quality Care Pharmacy Program (QCPP)
The Quality Care Pharmacy Program (QCPP) is a quality assurance program dedicated to raising the standards of service provided to the public. The Program is based on business and professional standards that have been developed by both the Pharmacy Guild and other industry stakeholders.
To ensure that pharmacies are meeting the required Standard in all areas of their business, they are required to undergo an external audit every two-years. These audits are conducted by QCPP Licensed Assessors and are designed to protect the integrity of the Program. The Assessors are trained professionals and have a detailed background in the pharmaceutical industry.
Standard 15- Ongoing Staff Training
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Standard 15 Ongoing staff training is planned and delivered in a structured manner |
Action required to meet the Standard Actions mandatory for accreditation: 1. Maintain a Training Plan for each staff member that records the training needs relevant to the position they hold. 2.Ensure all staff has received both initial and ongoing training on products, services and procedures relevant to the position they hold. 3.Maintain a Training Record for each staff member that details all training undertaken. |
For more information on QCPP, visit the website at www.guild.org.au/qcpp
