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Staged supply

Frequently asked questions

What is this program?

The Staged Supply Pharmacy Practice Incentive Program will reimburse pharmacies for providing dispensed PBS medicines under staged supply arrangements.

Staged Supply is the process by which pharmacists supply medicine to a consumer in periodic instalments of less than the originally prescribed quantity, at agreed time intervals. The balance of the medicine is held by the pharmacy to fulfil subsequent instalments. This service can be initiated by the pharmacist, the prescriber, the consumer or their agent, or another health professional involved in the care of the consumer.

What do I need to do to deliver this program?

Your pharmacy must meet 5CPA requirements to be eligible to provide this program. They include:

  • Be a section 90 pharmacy.
  • Be accredited by a pharmacy accreditation program e.g. QCPP.
  • Display and comply with the Community Pharmacy Service Charter.
  • Register as a provider of this Pharmacy Practice Incentive Program.
  • Provide service in line with PSA Standard and Guidelines.

How will I be paid?

Payments are a flat rate and paid annually by Medicare Australia.

Further information is provided in the Program specific guidelines.

How do I claim for providing this service?

Data must be provided to Medicare Australia on number of staged supply services provided.

Maintain pharmacy accreditation and meet requirements related to this service. See Staged Supply Factsheet

What help can PSA give me to deliver this program?

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