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Privacy obligations for pharmacists

New privacy legislation effective 12 March 2014 amends and enhances pharmacists’ obligations under the Commonwealth Privacy Act 1988.

A single set of 13 Australian Privacy Principles (APPs) will now apply to all organisations.

The Office of the Australian Information Commissioner (www.oaic.gov.au) will have enhanced powers, including the ability to assess privacy performance and to seek penalties for serious or repeated breaches.

The Pharmaceutical Society of Australia and the Pharmacy Guild of Australia have jointly produced resources to help Member pharmacists navigate through the changes.  Template forms have also been produced to assist pharmacists meet their obligations in practice.

The scenarios cover some particular examples that typically arise in the practice of pharmacy and do not claim to be a full explanation of the Australian Privacy Principles (APP).

The Office of the Australian Information Commissioner (OAIC) website should be consulted where further comprehensive information is required.

All documents are in Acrobat (pdf) format.

Complete document including forms

Privacy and pharmacy: What does it mean for you?

Individual forms

Our privacy policy: respecting your privacy (225.3 KiB)

Complaint form (230.1 KiB)

Collection and disclosure of information for the provision of health services (228.4 KiB)

Collection and disclosure of information for direct marketing purposes (228.3 KiB)

Request for access (226.6 KiB)

Staff confidentiality undertaking (224.1 KiB)

Scenarios

Privacy and pharmacy: scenarios (1.6 MiB)

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