Governance

Jen Steer joined the Pharmaceutical Society of Australia in April 2022 and is responsible for member services, state offices, communications, and the commercial delivery of PSA’s products and services. Her focus is to build a strong and engaged member base that supports PSA’s positive impact on championing the role of pharmacists. Prior to joining PSA, Jen was a management consultant with KPMG specialising in strategy and the delivery of large scale and complex business and technology programs. Jen held executive roles in federal government for over 10 years including with the Australian Digital Health Agency where she led the operations and call centre services for the My Health Record system, and in policy and program delivery roles with the Department of Health and Aged Care.

Chris is the General Manager for Policy and Program Delivery at the Pharmaceutical Society of Australia. His work with the PSA focuses on improving medicine safety and quality through pharmacists and has been involved in many of the major advances in scope of practice of pharmacists including immunisation, administering medicines and prescribing. Chris oversees PSAs major projects, publications including APF and Australian Pharmacist, industry partnerships, standards and guidelines. Chris trained as a hospital pharmacist and has worked across community pharmacy and industry roles as a pharmacist for over 20 years. He is a community pharmacy owner, an Adjunct Senior Lecturer at University of Queensland School of Pharmacy and Research Fellow at the Queensland University of Technology.

Kerri has been a member of PSA Education Training & Delivery team since 2019, taking on the General Manager role in 2022.  After registration, Kerri went on to manage a community pharmacy, and while she loved making connections with patients and being a valuable part of their health care team, Kerri wanted to give more back to the industry so sought out her position at the PSA. Kerri has over 25 years’ experience in the pharmacy industry in many different roles, so enjoys the diversity of being involved with learners at all levels, as she believes that a skilled workforce – from pharmacy assistants to post-grad leadership enables the pharmacy team to deliver high quality patient centered care.

Joanna Bell is passionate about good HR, certified and a fellow of the Australian HR Institute, with 16 + years of management experience working in corporate, ASX listed companies, in a variety of industries, including consulting for small to medium-sized organisations. Joanna has been a previous Board Director of a large NFP, and is currently Company Secretary, and is the General Manager – People, Culture & Governance. Joanna’s skills and experience is in strategic leadership, culture and people management, digital HR transformation, change management, innovative process improvement, and employee experience.