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Professional guidelines

These guidelines provide advice to pharmacists on process issues, desired behaviours, and how they may best fulfill their duties and responsibilities. They are not definitive statements of correct procedure.

Clinical interventions

A clinical intervention is the process of identifying a drug related problem and making a recommendation in an attempt to prevent or resolve it.

Continued Dispensing

Continued Dispensing is the supply of an eligible medicine to a consumer under the Pharmaceutical Benefits Scheme when there is an immediate need for that medicine but it is not practicable to obtain a prescription

Home and residential medication management reviews

Practice guidelines for:
  • Home Medicines Review services
  • Residential Medication Management Review and Quality Use of Medicines services

Immunisation services

The practice guidelines for the provision of immunisation services within pharmacy have been developed by the PSA for pharmacists and pharmacies involved in hosting immunisation services.

Internet and social media use

This guidance document is designed to help ensure that pharmacists and consumers can confidently, and with understanding of known risks, use the internet and social media in disseminating and receiving information about health and health-care issues.


Issuing certificates for absence from work

The Fair Work Act 2009 allows for pharmacists to issue certificates to people covered by the Act as proof of legitimate absence from work, except for those relating to pregnancy or compassionate leave.

MedsCheck and Diabetes MedsCheck

Photograph of Medscheck
The guidelines for pharmacists providing medicines use review (MedsCheck) and diabetes medication management (Diabetes MedsCheck) services have been developed by the Pharmaceutical Society of Australia for pharmacists providing MedsCheck and Diabetes MedsCheck services under Fifth Community Pharmacy Agreement funding arrangements.
Tagged in: Diabetes

National eHealth Record System

The National eHealth Record System Guidelines (formally known as the Personally Controlled eHealth Record or PCEHR) provide advice and guidance to assist pharmacists to meet their professional responsibilities, exercise professional judgement in individual circumstances and manage risks associated with using the eHealth record system.


Patient Medication Profile Program

This page has information and materials for pharmacists on the Patient Medication Profile (PMP) Program funded under the Fourth Community Pharmacy Agreement.

Staged supply services

Staged supply is the process by which pharmacists supply medicines to consumers in periodic instalments of less than the total required or prescribed quantity at agreed intervals.

Medication management

Aboriginal health

Other guidelines

OUR VISION: Improving our nation's health through excellence in the practice of pharmacy
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