Your privacy matters to us
The Pharmaceutical Society of Australia (PSA) handles personal information about our members, students, event attendees & others we work with. We manage it in line with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs).
Our Privacy Policy sets out the detail. Here’s a quick summary.
What we collect
What we collect depends on how you deal with us. It commonly includes:
- your contact details
- professional & Ahpra registration details
- employment & practice information
- training records
- payment details
- records of your dealings with us
Why we collect it
We use it to:
- provide membership services
- run education & training, including through our registered training organisation
- hold events
- carry out advocacy & policy work
- run our organisation
Who we share it with
- Service providers who help us deliver our services, such as IT & cloud hosting, payment processing, mailing houses & event partners
- Government & regulatory bodies where required
- Others described in our policy
How we protect it
We take reasonable steps to protect your information from misuse, loss & unauthorised access.
Your choices
- You can opt out of marketing at any time using the unsubscribe link or by contacting us.
- You can manage non-essential cookies through our cookie settings or your browser.
- Where practical, you can deal with us without identifying yourself.
Accessing & correcting your information
You can ask to see or correct the personal information we hold about you. Members can update their details at any time through the member login. We generally respond within 30 days.
Questions or complaints
Contact our Privacy Officer:
- Email: privacy@psa.org.au
- Phone: 1300 369 772
- Mail: Privacy Officer, PO Box 42, Deakin West ACT 2600
If you’re not happy with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or on 1300 363 992.
Full policy
— last reviewed September 2026. A free printed copy is available from our Privacy Officer.
