Governance

Jen Steer joined the Pharmaceutical Society of Australia in April 2022 and is responsible for member services, state offices, communications, and the commercial delivery of PSA’s products and services. Her focus is to build a strong and engaged member base that supports PSA’s positive impact on championing the role of pharmacists. Prior to joining PSA, Jen was a management consultant with KPMG specialising in strategy and the delivery of large scale and complex business and technology programs. Jen held executive roles in federal government for over 10 years including with the Australian Digital Health Agency where she led the operations and call centre services for the My Health Record system, and in policy and program delivery roles with the Department of Health and Aged Care.

Chris is the General Manager for Policy and Program Delivery at the Pharmaceutical Society of Australia. His work with the PSA focuses on improving medicine safety and quality through pharmacists and has been involved in many of the major advances in scope of practice of pharmacists including immunisation, administering medicines and prescribing. Chris oversees PSAs major projects, publications including APF and Australian Pharmacist, industry partnerships, standards and guidelines. Chris trained as a hospital pharmacist and has worked across community pharmacy and industry roles as a pharmacist for over 20 years. He is a community pharmacy owner, an Adjunct Senior Lecturer at University of Queensland School of Pharmacy and Research Fellow at the Queensland University of Technology.

Jacob has been a member of PSA’s Education team since 2020, taking on the Acting General Manager role in 2024. Jacob has worked across different teams within PSA and brings a diverse range of experience to the team. He is an experienced pharmacist having worked extensively in community pharmacy and hospital pharmacy, and has worked overseas in the United Kingdom. He has experience in the development of continuing education, reference material and guidelines, both in Australia and the United Kingdom. Jacob is passionate about pharmacists working to full scope to deliver person centred care and supporting pharmacists by providing appropriate education and clear guidance, to all pharmacy team members working across all practice settings.