Take better care with Self Care
The Self Care program is an exclusive information and training system created by the Pharmaceutical Society of Australia. The program is designed for pharmacies to help deliver better and improved health care to customers. It provides resources and training to educate pharmacy staff, add value to customers’ experience and services and it aims to increase business growth with tailored health promotions and resources.
Quick links for existing Self Care pharmacies
- inPHARMation education modules
- ACTION kits
- Health Promotion Resources
- Fact Card orders
- Health Columns
Not yet part of Self Care? The Self Care Advantage
Since we have implemented the PSA Self Care program over two years ago we have been able to value add on almost every customer interaction. Self Care has become an essential part of how we provide healthcare. – Samantha Kourtis, Pharmacy Owner, Canberra.
The Self Care Advantage
- Expand your business through personalised health care
- Provide written health advice to your customers using electronic and hard copy Self Care Fact Cards on more than 100 common pharmacy topics
- Train and upskill staff – pharmacists and pharmacy assistants with inPHARMation magazine containing 22 Group 2 CPD, and 6-8 hour QCPP refresher training
- Attract customers with focused health promotions, such as Hayfever
- Deliver professional services using PSA’s unique Action Kits
- Engage your community with weekly health columns
Your Self Care Resources
As part of the Self Care program, you will have access to exclusive resources depending on the type of partnership you hold.
inPHARMation monthly magazine
Published 11 times a year, you will have access to Facts Behind the Fact Cards quizzes for pharmacists, and Counter Connection quizzes for pharmacy assistants. Each magazine provides up to 2 group 2 CPD credits for pharmacists and up to 1 hour of QCPP approved refresher training for your pharmacy assistants. InPHARMation topics match up with the Fact Card topics for ease of staff use, and increased staff knowledge.
Health promotion resource bank
The Self Care program has 12 health topics available to run a monthly promotion each year in your pharmacy. To help you deliver the promotion successfully, all topics include resources such as staff training materials and community presentations. You will be able to access the Self Care ACTION planner and the ‘Self Care How to’ document that has easy step by step instructions on how to implement a successful promotion in your pharmacy. As part of this benefit you can order a free marketing kit for each topic with posters and related Fact Cards.
Weekly Health Columns
Weekly health editorial, designed as a promotion and marketing tool, for inclusion in your own pharmacy newsletters or use in local newspapers to bring customers to your pharmacy.
All new subscriptions receive a full set of cards, divider cards and a complimentary Fact Card counter box to store and display cards as you wish. There are more than 100 Fact Card topics covering a diverse range of health issues. Self Care partners are offered ideas to customise the Fact Cards according to your pharmacy to support health promotions and build customer loyalty. Each card comes personalised with your pharmacy details.
The online program includes the full range of eFact Card topics for staff or customers to view them on a computer or iPad, print or share them via email.
ACTION kits include practical guidance for implementing professional services and running health promotions in store. They also contain step-by-step workbooks to support implementation.
Earn up to 18 Group 3 CPD credits by engaging with your community.
Become part of Self Care
If you are a Pharmacy owner and a PSA member you can become part of Self Care today by filling out the Self Care order form, emailing Self Care or calling 1300 369 772